Saturday, August 30, 2014

CMS Offers Settlement to Acute Care Hospitals and CAHs to Resolve Appeals of Patient Status Denials

To more quickly reduce the volume of patient status claim denials pending in the appeals process, CMS is offering an administrative agreement to any acute care hospital or critical access hospital (CAH) willing to resolve their pending appeals (or waive their right to request an appeal) in exchange for timely partial payment (68% of the net payable amount). CMS encourages hospitals with patient status claim denials currently in the appeals process to make use of this administrative agreement to alleviate the burden of current appeals on both the hospital and Medicare system.
More details about the providers and claims eligible for an administrative agreement, as well as the documents needed to request such an agreement, can be found on the CMS Inpatient Hospital Reviewsweb page.
Details:
  • Attend the MLN Connects Call. Registration opening soon at MLN Connects™ Upcoming Calls.
  • The administrative agreement covers admissions prior to October 1, 2013
  • Administrative agreement requests are due to CMS by October 31, 2014 

Email any questions to MedicareSettlementFAQs@cms.hhs.gov. These questions will be answered on the MLN Connects Call and will be used to create frequently asked questions and answers that will be posted to the Inpatient Hospital Reviews web page. Watch future editions of the eNews for additional updates on this topic.

Friday, August 29, 2014

Center for Medicare Advocacy Sues to Fix Broken Medicare Appeals System

August 26, 2014 – The Center for Medicare Advocacy filed a nationwide class action lawsuit in United States District Court in Connecticut today (Lessler et al. v. Burwell, 3:14-CV-1230, D. Conn.). The five named plaintiffs, from Connecticut, New York and Ohio, have all waited longer than the statutory 90-day limit for a decision on their Medicare appeals. The current average wait time is over five times the congressionally mandated time limit.  The complaint is available here
The Medicare Act requires Administrative Law Judges (ALJs) to issue decisions within 90 days after a request for a hearing. Yet, as of July 2014, the current wait time for a decision averaged 489 days. Due to an unjust and time-consuming Medicare appeals process that essentially “rubber stamps” denials at the first two levels of appeal, the ALJ hearing is the third level of appeal, and represents the first chance for a meaningful review of a beneficiary’s appeal – which can include the chance to provide oral and witness testimony.  
“This lawsuit is necessary because of a broken Medicare appeals system. We’re suing to fix it for the Plaintiffs and the thousands of beneficiaries in similar circumstances who are struggling to pay health care bills, or going without needed care while stuck in bureaucratic limbo,” said Gill Deford, Director of Litigation for the Center for Medicare Advocacy.
ALJ wait times have dramatically increased since 2009 in part because of increasing rates of denial at the lower levels of appeal.  
“As a result of the extremely high denial rates at the Redetermination and Reconsideration levels, many beneficiaries must take their claims to the ALJ level, said Judith Stein, Executive Director of the Center for Medicare Advocacy. “Those that ‘wait it out’ for fair reviews with an ALJ are desperately in need of care; they can’t wait an additional two years or more for a decision on their appeal. This system needs to be fixed.” 
Secretary Sylvia Burwell should ensure that the Medicare appeals system provides legitimate reviews at the earliest levels – and timely, fair hearings and decisions for beneficiaries who must seek Administrative Law Judge hearings.
To speak with a representative of the Center for Medicare Advocacy about this case, please contact Lauren Weybrew atlweybrew@douglasgould.com or 646-214-0514.

Wednesday, August 27, 2014

S&C Letter: Discharge assessment when transferring from certified to non-certified bed

Following is the link to a new Centers for Medicare and Medicaid Services (CMS) Survey and Certification Letter:  Completion of Minimum Data Set (MDS) 3.0 Discharge Assessments for Resident Transfers from a Medicare- and/or Medicaid-Certified Bed to a Non-Certified Beds (8/25/14):

·         CMS is reinforcing the requirement and importance of completing MDS 3.0 Discharge assessments when a resident is transferred from a SNF/NF Medicare-and/or Medicaid-certified bed to a non-certified bed.

·         §483.12(a) defines transfer and discharge as “movement of a resident to a bed outside of the certified facility whether that bed is in the same physical plant or not. Transfer and discharge does not refer to movement of a resident to a bed within the same certified facility.”
·         §483.20(f) includes the requirement for facilities to “electronically transmit encoded, accurate, and complete MDS data to the CMS System, including … a subset of items upon a resident’s transfer, reentry, discharge, and death.”

·         CMS recognizes that both certified and non-certified beds exist within the same physical structure or certified facility. Discharge assessments are required for residents transferred to non-certified beds housed under the same certified facility.
·         All Omnibus Budget Reconciliation Act (OBRA)-mandated assessments, including discharge assessments, are required assessments that SNFs/NFs must submit to the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) system.  
·         The RAI User’s Manual Version 1.12 is scheduled to be posted to CMS’ Nursing Home Quality Initiatives website:http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/MDS30RAIManual.html on or about September 5, 2014.



Saturday, July 12, 2014

CMS to Pilot New Process to Alleviate ALJ Backlog for Part B

CMS to Pilot “Settlement Conference Facilitation” for Part B Claims Appeals

The Centers for Medicare & Medicaid Services (CMS) has just announced a new pilot, Settlement Conference Facilitation, which it hopes will alleviate some of the significant backlog of Medicare Part B claims being appealed to the Administrative law Judge (ALJ) level.  Settlement Conference Facilitation is an alternate dispute resolution process, designed to bring providers and CMS together to negotiate and settle some Medicare Part B disputes (e.g., only those appeals of Medicare Part B Qualified Independent Contractor (QIC) disputes) with the help of a settlement conference facilitator.  The facilitator will be an employee of the Office of Medicare Hearings and Appeals (OMHA), who will use mediation principles to help the parties come to a “mutually agreeable resolution.”  The facilitator will not make official determinations on the merits of the claims; but instead will help all the parties “see the relative strengths and weaknesses of their positions.”  If a resolution can be reached, a settlement document will be drafted to reflect the agreement, and the document will be signed by all the parties.  As part of the agreement, any provider requests for an ALJ hearing for the claims covered by the settlement will be dismissed.  To obtain more information and learn about eligibility and the process to request Settlement Conference Facilitation, go to the Department of Health and Human Services (HHS)/OMHA website

Tuesday, June 10, 2014

New Memo from CMS on HIPPS code reporting for MA Plans

A copy of this memo is on the "resources" section of my website:  www.judywilhide.com




 DEPARTMENT OF HEALTH & HUMAN SERVICES 
Centers for Medicare & Medicaid Services 
7500 Security Boulevard 
Baltimore, Maryland 21244-1850 
CENTER FOR MEDICARE 
MEDICARE PLAN PAYMENT GROUP 
TO: All Medicare Advantage Organizations (MAOs), PACE Organizations, Cost Plans, and certain Demonstrations 
FROM: Cheri Rice, Director 
Medicare Plan Payment Group 
SUBJECT: Submission of Health Insurance Prospective Payment System (HIPPS) Codes to Encounter Data System 
DATE: May 23, 2014 
As noted in the November 4, 2013 HPMS memo, “Encounter Data Submission of HIPPS Codes,” the disposition for the HIPPS codes edits will be changed from ‘Informational’ to ‘Reject’ effective with July 1, 2014 dates of service (DOS) for any Skilled Nursing Facility (SNF) and Home Health Agency (HHA) encounters submitted without HIPPS codes. The purpose of this memo is to provide additional details about this requirement, and encourage MAOs and other entities to continue to work with SNF and HHA providers to meet this requirement. 
I. HIPPS Codes for SNF Encounters Starting with July 1, 2014 Dates of Service 

CMS is clarifying that for 2014 DOS beginning on or after July 1st, MAOs must submit a HIPPS code on a SNF encounter that comes from the initial OBRA-required comprehensive assessment (Admission Assessment). Specifically, SNF encounters with “from” dates July 1, 2014 or after that are submitted without a HIPPS code will be rejected. The OBRA-required tracking records and assessments are federally mandated for all residents of Medicare and/or Medicaid certified SNFs and nursing facilities. 
For 2014 encounter data submissions, CMS will not require MAOs to submit HIPPS codes from any other OBRA-required comprehensive or non-comprehensive assessments; we also will not require submission of HIPPS codes for any scheduled or unscheduled SNF Prospective Payment System (PPS) assessments. Nevertheless, we do encourage you to submit the HIPPS codes both from other OBRA assessments and from PPS assessments when available from the providers. We especially encourage submission of the HIPPS code based on the Discharge Assessment, which is based on a OBRA-required assessment. 2 


II. HIPPS Codes for HHA Encounters Starting with July 1, 2014 Dates of Service 

CMS is clarifying that for 2014 DOS beginning on or after July 1st, MAOs must submit a HIPPS code on an HHA encounter that comes from the initial Outcome and Assessment Information Set (Start of Care assessment), or OASIS. The OASIS assessments are federally mandated for all Medicare and/or Medicaid patients receiving skilled care from HHAs. 
For 2014 encounter data submissions, CMS will not require MAOs to submit HIPPS codes from any other assessments. Nevertheless, we do encourage you to submit the HIPPS codes from any completed assessments when available from the providers. 
III. Additional Information 

HIPPS codes from SNF or HHA encounters with “from” dates prior to July 1, 2014 may be submitted. 
We remind MAOs that SNF and home health encounters must be submitted in the 837-Institutional format. 
For your reference, attached is an appendix with an overview of SNF and HHA assessments, and resources on HIPPS codes. 
We encourage MAOs and other entities to share the information in this memo with their providers. Please send any questions related to this guidance to encounterdata@cms.hhs.gov and specify ‘HPMS memo-HIPPS Codes’ in the subject line. 3 

Appendix. Overview of HIPPS Codes from SNF and HHA Assessments 
Health Insurance Prospective Payment System (HIPPS) rate codes represent specific sets of patient characteristics (or case-mix groups) on which payment determinations are made under several prospective payment systems. Case-mix groups are developed based on research into utilization patterns among various provider types. 
For the payment systems that use HIPPS codes, clinical assessment data is the basic input used to determine which case-mix group applies to a particular patient. A standard patient assessment instrument is interpreted by case-mix grouping software algorithms, which assign the case mix group. For payment purposes, at least one HIPPS code is defined to represent each case-mix group. 
SNF HIPPS codes are determined based on assessments made using the Minimum Data Set (MDS) data collection tools. 
Home Health HIPPS codes are determined based on assessments made using the Outcome and Assessment Information Set (OASIS) data collection tools. 
See the following document for more information regarding HIPPS codes: http://www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/ProspMedicareFeeSvcPmtGen/Downloads/hippsusesv4.pdf
I. Clinical Assessment Data from Skilled Nursing Facilities 

The Minimum Data Set (MDS) 3.0 consists of standardized data items that must be collected during assessments of all residents of facilities certified to participate in Medicare or Medicaid. The MDS 3.0 represents a core set of screening, clinical, and functional status elements that provide extensive information on the resident’s nursing and therapy needs, ADL impairments, cognitive status, behavioral problems, and medical diagnoses. 
The MDS 3.0 comprises several different assessments, under two different sets of requirements: OBRA assessments and Medicare PPS assessments. 
A. OBRA Assessments 
The OBRA-required assessments apply to Medicare and/or Medicaid certified (as well as dually certified under both programs) facilities and include the initial and periodic assessments of all their residents. For residents on a Medicare Part A stay, SNFs use information from the MDS 3.0 assessment to classify their residents into a series of groups representing the residents’ relative direct care resource requirements, or Resource Utilization Groups (RUGs), which are necessary for payment. The RUG-IV classification system is the current SNF PPS case-mix classification system. 
HIPPS codes are determined based on the information recorded on the MDS assessments. Grouper software run at a SNF or swing bed hospital uses specific data elements from the MDS to assign beneficiaries to a RUG-IV code. The Grouper outputs the RUG-IV code, 4 

which must be combined with the Assessment Indicator (AI) to create the HIPPS code. The HIPPS code is then entered on the claim. 
Each Medicare claim contains a five-position HIPPS code for the purpose of billing Part A covered days. The first three positions of the HIPPS code contain the RUG-IV group code to be billed for Medicare payment. The RUG-IV group is calculated from the MDS assessment clinical data. The last two positions of the HIPPS code represent the Assessment Indicator (AI), identifying the assessment type. The AI coding system indicates the different types of assessments that define different PPS payment periods. 
For more information on the HIPPS Code, see Publication 100-04, Medicare Claims Processing Manual, Chapter 6 - SNF Inpatient Part A Billing and SNF Consolidated Billing, 30.1 - HIPPS Rate Code. 
There are both Federally-mandated comprehensive and non-comprehensive OBRA assessments: 
OBRA comprehensive assessments include: 
1. Admission Assessment, 
2. Annual Assessment, 
3. Significant Change in Status Assessment, and 
4. Significant Correction to Prior Comprehensive Assessment. 

OBRA non-comprehensive assessments include: 
1. Quarterly Assessment, 
2. Significant Correction to Prior Quarterly Assessment, and 
3. Discharge Assessments (return anticipated and return not anticipated). 

Non-comprehensive assessments do not contain all MDS data elements. Note that discharge assessments are unique in that they not only include clinical items for quality monitoring, but also capture discharge tracking information when the resident leaves the SNFs. 
B. Required Medicare PPS Assessments 
Medicare PPS assessments are required for FFS payment purposes under Medicare Part A. 
Medicare PPS assessments are either scheduled or unscheduled, and similarly provide information about the clinical condition of beneficiaries receiving Part A SNF-level care in order to be paid under the SNF PPS for both SNFs and Swing Bed providers. Scheduled assessments occur at specific points during a Medicare Part A stay and include the 5-day, 14-day, 30-day, 60-day and 90-day assessments. Under Medicare FFS, scheduled assessments set the reimbursement rate for a given period of time, which normally consists of a 2 to 4 week period. 
Unscheduled assessments, as opposed to scheduled assessments, are not completed at regular intervals during the Part A stay, but are instead triggered by particular events which may 5 

occur during the stay. Events that may trigger the completion of an unscheduled assessment may include when there are significant changes in the status of the resident (Significant Change in Status Assessment or SCSA), therapy starts and/or ends (Start of Therapy or SOT, End of Therapy or EOT), the level of therapy changes (Change of Therapy or COT), or when there is a significant error identified in an assessment that must be corrected (Significant Correction). When an unscheduled assessment is completed, there may be implications regarding payment, and the facility needs to be aware that an increase or decrease of payment may occur based on potential changes in the RUG-IV as a result of the completion of an unscheduled assessment. 
Since all residents of the facility must have OBRA assessments completed, whether in FFS Medicare or enrolled in an MA plan, the residents who are on Medicare Part A must have both types of assessments completed during their stay. In order to reduce assessment burden, a SNF may combine certain assessments to satisfy both OBRA and Medicare requirements for payment under Medicare FFS. Additionally, Medicare Scheduled and Unscheduled assessments, or two Medicare Unscheduled assessments, may be combined. Two Medicare-required Scheduled assessments may never be combined since these assessments have specific assessment windows that do not occur at the same time. The timeframes and instructions regarding the completion and/or combination of assessments vary, so it is imperative that staff fully understand the requirements for all types of assessments in order to ensure appropriate reimbursement, avoid unnecessary duplication of effort and to remain in compliance with Medicare PPS and OBRA requirements. 
C. Other SNF Resources 

See CMS’ Long-Term Care Facility Resident Assessment Instrument User’s Manual, specifically Chapter 2: Assessments for the Resident Assessment Instrument (RAI) and Chapter 6: Medicare Skilled Nursing Facility Prospective Payment System (SNF PPS). The manual can be accessed at: 
http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/MDS30RAIManual.html
The CMS SNF Medicare Claims Processing Manual can be accessed at: http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Internet-Only-Manuals-IOMs.html
II. Clinical Assessment Data from Home Health Agencies 

A. OASIS Assessments 

Medicare-certified HHAs are required to collect a standard set of data items, known as OASIS (Outcome and Assessment Information Set), as part of a comprehensive assessment of all patients who are receiving skilled care that is reimbursed by Medicare or Medicaid. OASIS data elements must be collected for both traditional fee-for-service (HH PPS) and Managed Care (Medicare Advantage) patients (with the exception of certain groups of patients such as those receiving only non-skilled services). 6 

The OASIS is a group of data elements that represent core items of a comprehensive assessment for an adult home care patient, and that form the basis for measuring patient outcomes for purposes of Outcome-Based Quality Improvement (OBQI). This assessment is used both to measure changes in a patient’s clinical and functional status between the start and end of care and for risk-adjustment purposes. Completion of the OASIS, among other assessments, is one of the requirements an HHA must meet to participate in the Medicare program as set forth in the Medicare payment regulations and conditions of participation. 
HIPPS codes are determined based on assessments made using OASIS. Under the HH PPS, a case-mix adjusted payment for an episode of care (60 days) is made by CMS using one of 153 Home Health Resource Groups (HHRGs). Accordingly, on Medicare claims these HHRGs are reflected as HIPPS codes, which are determined using data from the OASIS assessments. OASIS is required for Medicare and Medicaid patients only. 
For OASIS-C1/ICD-9 (most recent updated data set), these are the data collection and submission requirements required at these specific time points: 
1. Start of Care 
2. Resumption of Care (after an inpatient stay) 
3. Follow-Up (Recertification assessment/other follow-up assessment) 
4. Transfer to an Inpatient Facility 

(Transferred to an inpatient facility—patient not discharged from an agency and Transferred to an inpatient facility—patient discharged from agency) 
5. Discharge from Agency – Not to an Inpatient Facility (Death at home and discharge from agency) 

The grouper software run at a HHA uses specific data elements from the OASIS data set to assign beneficiaries a HIPPS code. The Grouper outputs the HIPPS code, which must be entered on the claim. 
For more information on the HIPPS Codes, see Publication 100-04, Medicare Claims Processing Manual, 10.1.9 - Composition of HIPPS Codes for HH PPS. 
B. Other HH Resources 

You can access manuals on the CMS Home Health Quality Initiative homepage such related to the OASIS OBQI/Outcome-Based Quality Improvement Reports and OASIS OBQM/Outcome-Based Quality Monitoring Reports at: http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HomeHealthQualityInits/index.html. The OASIS-C1 Data Set can be accessed through this link. 
In addition, the CMS HH Medicare Claims Processing Manual can be accessed at: 

http://www.cms.gov/Regulations-and-Guidance/Guidance/Manuals/Internet-Only-Manuals-IOMs.html

Saturday, May 31, 2014

URGENT: Training for Virginia Providers participating in the CCC Dual Eligible Program

I urge all Virginia providers who will be participating in the Commonwealth Coordinated Care Dual Eligible pilot program to attend this training by the VHCA.  

Please join us for the Virginia Health Care Association's conference on June 17th & 18th at the DoubleTree by Hilton Hotel Richmond - Midlothian. This educational program, T-Minus: Preparing for the Launch of the Commonwealth Coordinated Care Program is designed to bring the latest information about Virginia's Commonwealth Coordinated Care (CCC) program to our members.

Nursing facilities will hear directly from the care management teams for the three Medicare-Medicaid Plans (MMPs) about their own perspectives and plans for care management and coordination for dual eligible beneficiaries enrolled in the CCC.  Attendees will also hear about important legal considerations that providers should understand about this new program. On day two, leaders from the Department of Medical Assistance Services and the Office of the Secretary of Health and Human Resources will brief attendees on key CCC operational and implementation developments. The program will conclude with a discussion of important managed care operational strategies that nursing facilities should evaluate.

At the conclusion of this program, participants will be able to:
  • Identify key Commonwealth Coordinated Care operational and financial issues of importance to nursing facility providers.
  • Understand the core legal documents and agreements that serve as the foundation for the Commonwealth Coordinated Care program.
  • Be aware of how the Commonwealth Coordinated Care will impact beneficiary post-acute care options for skilled services.
  • Understand how the Commonwealth Coordinated Care program launch will impact the facility's resident population receiving long term care services.
  • Describe the care management approaches of each of the three MMPs contracted for the Commonwealth Coordinated Care program.
  • Identify important operational strategies for successful participation in the Commonwealth Coordinated Care program.
Who Should Attend?  Administrators, DONs, MDS Coordinators, Therapy Managers, Social Workers, Discharge Planners, Corporate Clinical, Operations and Finance Staff.

Registration and brochure information for T-Minus: Preparing for the Launch of the Commonwealth Coordinated Care Program is now available online.

Here is the latest update on the project by VHCA:

Commonwealth Coordinated Care Update

On May 28th, the Department of Medical Assistance Services (DMAS) communicated that problems had been discovered in the beneficiary assignment approach utilized to assigned dual eligibles to an individual Medicare-Medicaid Plan (MMP) within the Tidewater region of the Commonwealth Coordinated Care (CCC) program.  As a result, it appears that an unspecified number of individuals now receiving services in nursing facilities located within the Tidewater region will receive letters from the CCC enrollment broker, Maximus, indicating that they have been reassigned to a new MMP.  Based upon earlier DMAS projections of the number of dual eligible beneficiaries receiving nursing facility services in Tidewater, we estimate that as many as 600 individuals could be subject to the MMP reassignment.  The May 28th communication indicates that for the individuals being reassigned, their CCC coverage will begin August 1, 2014, one month later than previously announced.  The DMAS communication does not indicate how, or if, providers will be notified about which of their residents have been reassigned.

The DMAS announcement further indicates that the effective date for the start of coverage for beneficiaries automatically or passively enrolled in the Richmond/Central CCC region has been moved back one month to September 1, 2014.  Launch dates in the three remaining CCC regions remain the same.

Thursday, May 22, 2014

REVISED RULES PROPOSED ON CIVIL MONETARY PENALTIES

https://www.federalregister.gov/articles/2014/05/12/2014-10394/medicare-and-state-health-care-programs-fraud-and-abuse-revisions-to-the-office-of-inspector

REVISED RULES PROPOSED ON CIVIL MONETARY PENALTIES
The Office of the Inspector General (OIG) has published a proposed rule, seeking comments on revisions to the rules associated with Civil Monetary Penalties (CMP) for fraud and abuse. The Affordable Care Act significantly expanded OIG's authority to protect Federal healthcare programs from fraud and abuse. The proposed rule codifies the changes for:
  • Failure to grant OIG timely access to records
  • Ordering or prescribing while excluded
  • Making false statements, omissions, or misrepresentations in an enrollment application
  • Failure to report and return an overpayment
  • Making or using a false record or statement that is material to a false or fraudulent claim
MDSC:  when you modify an MDS and it lowers the PPS RUG, that is an overpayment that must be returned to the treasury. There is no time limit on returning overpayments.